Privacy Policy – D Himalayan Riders (Compliant with Australian Privacy Act 1988)
D Himalayan Riders (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy
outlines how we collect, use, store, and disclose your personal information in accordance with the
Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Personal Information We Collect
We may collect the following information:
– Personal identification details
– Travel and booking details
– Payment information
– Website and digital usage data
2. How We Collect Personal Information
We collect information through bookings, enquiries, website interactions, subscriptions, surveys,
and thirdnparty travel partners.
3. Why We Collect Your Information
We use your personal information to:
– Provide and manage our tour services
– Communicate with you regarding bookings
– Send optional marketing or promotional messages
– Improve customer experience and operations
4. Disclosure of Personal Information
We may share information with:
– Tour partners and guides
– Accommodation providers
– Permit authorities
– Payment processors
– IT and marketing service providers
We never sell personal information.
5. Sensitive Information
Collected only when required for safety (e.g., medical or dietary needs) and only with your consent.
6. Data Security
We use encryption, secure servers, restricted access, and regular monitoring to protect your data.
7. Access and Correction
You may request access or correction of your personal information anytime.
8. Cookies & Website Tracking
Cookies and analytics tools help us improve website performance and user experience.
9. Retention of Personal Information
We keep information only as long as required for legal, operational, or safety purposes.
10. Complaints Procedure
If you believe your privacy has been breached:
Email: dhimalayanriders@gmail.com
Phone: 0452 337 260
Address: 2/14 Anne Road, Knoxfield, VIC 3180, Australia
If unresolved, you may contact OAIC (www.oaic.gov.au).
11. Changes to This Privacy Policy
We may update this policy periodically.
12. Contact Us
D Himalayan Riders
Email: dhimalayanriders@gmail.com
Phone: 0452 337 260
Address: 2/14 Anne Road, Knoxfield, VIC 3180, Australia